Service Coordinator

Service Coordinator
Salary: £25,000 per annum + Package
Location: Covering North Yorkshire

The Service Coordinator will provide professional support to staff, participants & managers, offering a range of general administrative activities.

What You'll Be Doing:

Administrative Support - Complete tasks/projects as directed by manager. Administer petty cash, participant payments, vouchers, BACS, managers credit card, setting up suppliers and general office petty cash procedures. Ensure that adequate forms and supporting evidence exists for all participant payments. Processing of participant and contractual paperwork for all contract evidence

Team Support – Support the collation, as directed, of data against a range of key performance indicators, compliance and quality standards. Support professional staff in the tracking and monitoring of audit compliance documentation and provide a required reports and updates to the operational management team.

Quality & Compliance - Support the quality and compliance of participant records by completing checks on all paperwork and electronic records. Supporting operations with sharing reports for both internal and external audits and contractual requirements

What Youll Bring

• Excellent interpersonal skills
• Ability to travel across multiple sites where required
• Excellent oral and written communication skills.
• Able to effectively network to build and maintain effective relationships, both internally and external
• Ability to handle multiple priorities for on time delivery of the highest quality.

Desirable but Not Essential

• Experience in customer service
• Understanding of the employment services/ welfare to work philosophy and the needs and challenges of the job market

At Ingeus, weve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether thats help with the application, interview format, or anything else—were here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early.